Privacy Policy

Carmichael Realty ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit carmichael-realty.com.

Information We Collect

We may collect information you voluntarily provide when you:

• Submit a contact form or showing request
• Call or email us directly
• Search for properties on our website

This information may include your name, email address, phone number, and any message you provide. We do not collect payment information through this website.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and showing requests
• Provide real estate services you have requested
• Send you property information relevant to your search criteria
• Improve our website and services
• Comply with applicable legal obligations

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

MLS Listing Data

Property listing data displayed on this website is provided by Stellar MLS through the MLS Grid RESO API. This data is updated regularly and is deemed reliable but not guaranteed. We do not control the accuracy of MLS data provided by third-party listing brokers.

Cookies and Tracking

Our website may use standard web technologies including cookies and server logs to analyze site traffic and improve user experience. We do not use advertising cookies or share browsing data with advertising networks. You may disable cookies in your browser settings, though this may affect website functionality.

We use an essential session cookie to protect inquiry forms and remember form validation state. We count successful inquiries, phone-link clicks, and map requests in daily totals, without adding names, email addresses, IP addresses, or search text to those totals. Google Maps loads only when you request a map. Our hosting provider, DigitalOcean, processes website requests and hosts our site and listing images.

Inquiry messages are held in a private delivery queue so temporary email failures do not lose your request. Delivered queue copies are removed after 30 days; undelivered inquiries are retained for follow-up. Email correspondence may be retained as needed for your inquiry, our services, or applicable recordkeeping requirements. Security controls temporarily retain a keyed representation of your IP address to limit abuse; ordinary server access logs are retained for up to 14 days.

Third-Party Services

Our website uses the following third-party services:

• Google Maps · for property location displays. Subject to Google's Privacy Policy at policies.google.com/privacy.
• Brevo · for email delivery of contact form submissions. Subject to Brevo's Privacy Policy.
• Stellar MLS / MLS Grid · for property listing data.

Data Security

We implement reasonable technical and organizational measures to protect your personal information. Our website is served over HTTPS encryption. Contact form data is transmitted securely and stored only as long as necessary to respond to your inquiry.

Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us. We will respond to such requests within a reasonable timeframe.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: